MinuteClinic Services pages

Organization CVS Health / Health Services serving MinuteClinic and HealthHUBs
The Challenge Redesign the Services section of the MinuteClinic website, based on the new improved taxonomy & improving visibility to new Telehealth care options. The redesign should adhere to usability principles, accessibility considerations, and SEO goals.
My role Problem definition and discovery, Research, UX strategy, UX/UI design, User testing, Iterative improvements
Design objectives
    Gracefully integrate the new taxonomy of services

  • Provide the best and easiest possible way-finding for our users
  • Improve content to be more understandable, accessible, and actionable
  • Provider better explanation of care options for a particular service and provide scheduling options
  • Integrate SEO team’s considerations into the design
  • Integrate accessibility considerations into the design
Date, project timeline 2017-2018

We took this project as a great opportunity to explore new technologies together with a great client. Four months of hard but fun work gave birth to this exciting idea: to make digital content available from any place on earth. Kudos to our design team for the wonderful work they did during the planning stage.

And believe us: this is only a teeny tiny part of what you can do when creating a portfolio item. The layout combinations are almost endless.

Collaboratively administrate empowered markets via plug-and-play networks. Dynamically procrastinate B2C users after installed base benefits. Dramatically visualize customer directed convergence without revolutionary ROI. Efficiently unleash cross-media information without cross-media value. Quickly maximize timely deliverables for real-time schemas. Dramatically maintain clicks-and-mortar solutions without functional solutions.

Completely synergize resource taxing relationships via premier niche markets. Professionally cultivate one-to-one customer service with robust ideas. Dynamically innovate resource-leveling customer service for state of the art customer service.