Hi! I’m Anna – UX designer and strategist
In my career, I’ve worn many hats: developer, designer, leader, manager and instructor. I organize, visualize, and build solutions that enhance users’ lives and the systems we use. I am passionate about optimizing collaborative work processes and fostering open, constructive communication, where people feel supported and inspired, enabling them to craft exceptional user experiences.
#Summary
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Health and Fitness
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Minute Clinic’s patients needed to check-in on the kiosk at the clinic right before their visit. The kiosk experience presented a number of challenges, which caused stress, privacy and sanitary concerns.
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User Experience Lead
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Work on Visit Manager begun in 2020
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View project
Enhancing patient’s pre-registration
for improved CVS Health MinuteClinic experienceAs UX Lead and designer, I developed a design strategy for a platform allowing patients to pre-register from personal devices, streamlining the process for a smooth visit to Minute Clinic. Collaborating with product and engineering leads, our team of UX designers, visual designers, content strategists, accessibility designers, and user researchers worked hard to create an experience that prioritized empathy for the millions of people relying on medical services at MinuteClinic.