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Our Work Process

Completely synergize resource taxing relationships via premier niche markets. Professionally cultivate one-to-one customer service with robust ideas. Dynamically innovate resource-leveling customer service for state of the art customer service.

A Theme for Everyone

Turbocharge your WordPress sites with the most flexible theme.

A theme shouldn’t make your life harder, right? Definitely not! You can customize every aspect of the theme, but Indigo doesn’t need you to set up a plethora of options before you start using it. Let the theme do it’s job, and get to the options when you want to.

Steps I might take to facilitate a project:


Discovery: This involves understanding the project/business goals, competitive landscape, and target audience: their needs, behaviors, and any constraints.

Effective communication processes with stakeholders: Ensure everyone is on the same page and can easily communicate with each other, which helps with transparency and a buy-in from stakeholders.

Research: Conduct the necessary research to gather information about the target audience and their needs. Methods vary depending on project needs: interviews, surveys, contextual inquiry… 

Concept Development/ UX strategy: Develop a concept for the design, taking into account the information gathered during research, alignment with other stakeholders like architecture, dev teams, legal teams, and other relevant teams that depend on the success of this project. Produce early diagrams or other files supporting strategy

Prototyping: Create low-fidelity or high-fidelity prototypes to test and refine the concept.

Testing: Conduct user testing to gather feedback and make improvements to the design on low-fidelity prototypes.

Design: Create high-fidelity designs for the solution, including wireframes, mockups, and prototypes.

Presentation and reports: Create presentations, reports and present them to stakeholders and management.

Implementation: Work with development teams to ensure the design is implemented as intended or adjust details in order to meet production limitations in a graceful way.

Iterative evaluation and design: Continuously evaluate the design and make changes based on user feedback, analytics, and business goals.

The specific steps may vary depending on the complexity of the project and the preferences of the UX & product stakeholders.

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